Terms & Conditions

1. Acceptance of Terms

By accessing the eejj Casino website, mobile application, or any associated services (collectively, the "Platform"), you agree to comply with and be legally bound by these Terms and Conditions, whether or not you register as a user. If you do not agree to these terms, you must immediately discontinue use of the eejj Platform and refrain from creating an account.

We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Any changes will become effective immediately upon posting to the eejj website. Your continued use of the Platform following such modifications constitutes your acceptance of the revised terms. It is your responsibility to review these Terms and Conditions periodically to remain informed of any updates.

These Terms and Conditions should be read in conjunction with our Privacy Policy, Responsible Gaming Policy, and any other rules, policies, or guidelines posted on the eejj Platform. In the event of any conflict between these Terms and Conditions and other policies, these Terms and Conditions shall prevail unless expressly stated otherwise.

2. Eligibility and Account Registration

2.1 Age and Jurisdiction Requirements

You must be at least 21 years of age to register an account with eejj Casino. By registering, you warrant that you meet this minimum age requirement and that online gambling is legal in your jurisdiction of residence. eejj Casino is licensed to serve players located within the Republic of the Philippines. Players accessing the Platform from outside the Philippines do so at their own risk and are responsible for ensuring compliance with local laws.

2.2 Account Creation

To access certain features of the eejj Platform, you must register for an account by providing accurate, current, and complete information as requested in the registration form. You are permitted to maintain only one account with eejj Casino. Creating multiple accounts is strictly prohibited and may result in the suspension or termination of all associated accounts, forfeiture of balances, and voided winnings.

During registration, you will create login credentials consisting of a username and password. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify eejj Casino immediately of any unauthorized use of your account or any other breach of security. eejj Casino shall not be liable for any loss or damage arising from your failure to protect your account information.

2.3 Identity Verification

eejj Casino reserves the right to request identity verification documents at any time, including but not limited to government-issued identification, proof of address, and payment method verification. You agree to provide such documentation promptly upon request. Failure to provide requested verification documents may result in account suspension, withdrawal delays, or account closure. We implement these verification procedures to prevent fraud, money laundering, underage gambling, and to comply with PAGCOR regulations and Philippine anti-money laundering laws.

3. Deposits, Withdrawals, and Financial Transactions

3.1 Deposits

You may deposit funds into your eejj account using the payment methods available on the Platform, which include but are not limited to GCash, Maya, bank transfers, and other payment providers as listed on the eejj website. All deposits are processed in Philippine Peso (PHP) unless otherwise specified. Minimum and maximum deposit limits apply and are displayed during the deposit process. eejj Casino does not charge fees for deposits, though your payment provider may impose transaction fees beyond our control.

Deposits are credited to your account immediately or within a reasonable timeframe depending on the payment method selected. You are responsible for ensuring that all funds deposited to your eejj account originate from legitimate sources and belong to you personally. eejj Casino strictly prohibits money laundering and requires that withdrawals be made to the same payment method used for deposits wherever possible.

3.2 Withdrawals

You may request withdrawals of funds from your eejj account balance at any time, subject to meeting any applicable wagering requirements associated with bonuses or promotions. Withdrawal requests are typically processed within 15 minutes to 24 hours, though processing times may vary depending on the withdrawal method selected and the completion of any required verification procedures.

eejj Casino reserves the right to perform additional verification checks before processing withdrawals, particularly for large amounts or where fraud is suspected. Minimum and maximum withdrawal limits apply and are specified on the Platform. We may require that a minimum deposit amount be wagered at least once before withdrawals are permitted, in accordance with anti-money laundering regulations.

All withdrawals must be made to a payment method registered in your name. Third-party withdrawals are strictly prohibited. eejj Casino reserves the right to reject withdrawal requests that do not comply with these Terms and Conditions or that we believe to be associated with fraudulent or illegal activity.

3.3 Bonus Wagering Requirements

Bonuses, free spins, and promotional credits issued by eejj Casino are subject to specific terms and conditions, including wagering requirements, time limits, game restrictions, and maximum bet limits. These terms are detailed in the specific promotion's terms and conditions. You must satisfy all wagering requirements before bonus funds convert to withdrawable cash. Failure to comply with bonus terms may result in forfeiture of bonus funds and any winnings derived from them.

4. Use of the Platform

4.1 Permitted Use

The eejj Platform is provided solely for your personal entertainment and non-commercial use. You agree to use the Platform only for lawful purposes and in accordance with these Terms and Conditions. You shall not use the Platform in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of the Platform.

4.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities while using the eejj Platform:

• Using the Platform for any fraudulent or illegal purpose, including money laundering or terrorist financing
• Colluding with other players or engaging in any form of cheating or exploitation of software errors or bugs
• Using automated systems, bots, or third-party software to access the Platform or place bets
• Creating multiple accounts to abuse promotions or circumvent restrictions
• Providing false, misleading, or inaccurate information during registration or verification
• Engaging in abusive, threatening, or harassing behavior toward other players or eejj staff
• Attempting to reverse engineer, decompile, or extract source code from the Platform
• Accessing the Platform from a jurisdiction where online gambling is prohibited
• Using the Platform while under the influence of substances that impair judgment

Violation of any prohibited activities may result in immediate account suspension or termination, forfeiture of account balances, and potential legal action.

5. Game Rules and Fairness

5.1 Game Integrity

All games offered on the eejj Platform utilize certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Games are regularly tested and certified by independent third-party auditing firms to verify RNG integrity and stated Return to Player (RTP) percentages. eejj Casino does not have the ability to manipulate game outcomes or influence results in any way.

5.2 Game Rules

Each game available on the eejj Platform operates according to specific rules that govern gameplay, payouts, and betting limits. It is your responsibility to familiarize yourself with the rules of any game before playing. Game rules can be accessed within each game or in the Platform's help section. In the event of a dispute regarding game rules or outcomes, eejj Casino's decision, guided by PAGCOR regulations and the game provider's specifications, shall be final and binding.

5.3 Malfunctions

In the event of system malfunction, software error, or technical failure that affects game outcomes or financial transactions, eejj Casino reserves the right to void the affected game rounds and refund all bets placed. Any winnings derived from malfunctioning games are void. We will make reasonable efforts to notify affected players promptly and resolve issues fairly in accordance with PAGCOR guidelines.

6. Responsible Gaming

eejj Casino is committed to promoting responsible gaming and preventing problem gambling. We provide tools and resources to help you maintain control over your gaming activities, including deposit limits, session time reminders, self-exclusion options, and reality checks. You are encouraged to utilize these tools if you feel your gaming is becoming problematic.

If you believe you may have a gambling problem, we urge you to seek assistance from professional organizations specializing in gambling addiction support. eejj Casino supports the PAGCOR Responsible Gaming Program and provides information and referrals to appropriate support services.

You acknowledge that gambling involves financial risk and that losses are possible. You agree to gamble only with funds you can afford to lose and to never chase losses. eejj Casino shall not be held liable for any financial, emotional, or other harm resulting from your use of the Platform.

7. Privacy and Data Protection

Your privacy is important to us. The collection, use, and protection of your personal information are governed by our Privacy Policy, which forms an integral part of these Terms and Conditions. By using the eejj Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

We employ industry-standard security measures to protect your personal and financial information, including SSL encryption, secure payment processing, and restricted access to sensitive data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of information transmitted through the Platform.

8. Intellectual Property Rights

All content on the eejj Platform, including but not limited to text, graphics, logos, images, software, audio, video, and game content, is the property of eejj Casino or its licensors and is protected by Philippine and international copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal entertainment purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from the eejj Platform without our prior written consent. Unauthorized use of Platform content may constitute copyright infringement and subject you to civil and criminal penalties.

9. Limitation of Liability

To the fullest extent permitted by Philippine law, eejj Casino, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Platform, including but not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from your use of the eejj Platform shall not exceed the total amount deposited into your account during the six months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

10. Account Closure and Termination

You may close your eejj account at any time by contacting customer support. Upon closure, you must withdraw any remaining balance subject to completion of any applicable wagering requirements. eejj Casino reserves the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms and Conditions, engaged in fraudulent activity, or for any other reason at our sole discretion.

Upon termination, your right to access and use the Platform immediately ceases. We reserve the right to retain certain account information as required by law or for legitimate business purposes. Any provisions of these Terms and Conditions that by their nature should survive termination shall remain in effect after termination.

11. Dispute Resolution and Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or relating to these Terms and Conditions or your use of the eejj Platform shall be subject to the exclusive jurisdiction of the courts of the Philippines.

In the event of any dispute, you agree to first contact eejj Casino customer support to attempt to resolve the matter informally. If a resolution cannot be reached, the dispute shall be resolved through binding arbitration in accordance with the rules of the Philippine Dispute Resolution Center, Inc., or through appropriate PAGCOR dispute resolution mechanisms.

12. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the eejj Platform, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the eejj Platform
• Customer Support Hours: 24 hours a day, 7 days a week

We strive to respond to all inquiries within 24 hours and resolve issues as quickly as possible. Your satisfaction and trust are our priorities, and we appreciate your choice to play at eejj Casino.